In case of dispute the consumer may resort to an Alternative Resolution Entity Consumer disputes:

 

Centro de Arbitragem Sesimbra

 

Address: Av. da Liberdade nº58/60, 2970-635 Sesimbra

Tel: +351 925 407 035
Fax: +351 925 407 035

Email: dolcestayportugal@gmail.com

 

More information at Portal do Consumidor
www.consumidor.pt